Refund policy

Due to hygiene and safety reasons, all sales are final on lashes, lip oils, and beauty products. We do not offer refunds or cancellations after an order has been placed.

Exchanges or replacements are only accepted if:

• You received the wrong item
• Your order arrived damaged
• Your product is defective upon arrival

To request an exchange or replacement, please contact us within 3 days of delivery with:

• Your order number
• Clear photos of the product and packaging

Products must be unused and in their original packaging to qualify.

Please note:

• We are not responsible for lost or stolen packages once marked as delivered by the carrier.
• Shipping fees are non-refundable.
• Sale items, bundles, and promotional items are final sale.

For any questions or concerns, please contact us through our business email or social media pages.